# Diploma in F&B Service Management — School of Hospitality & Management, Durgapur

Source: https://shmedu.in/courses/diploma-in-fb-service-management

- Programme: Diploma in F&B Service Management
- Level: Diploma
- Duration: Diploma
- Field: Hotel and hospitality management
- Fee: Quoted by the admissions team on enquiry
- Location: Rajbandh, Near Banakali Mandir, Durgapur 713212, West Bengal, India
- Mode: On campus, full time
- Eligibility: Completion of 10+2 from any recognised board, in any stream. No entrance examination and no prior hospitality experience required.

## Overview

The Diploma in F&B Service Management is a practical, one-year qualification for students who want to work in restaurants, banquets and hotel dining rooms without first completing a longer degree.

The programme is built around the service floor. Students learn table setting and clearing, the sequence of service, order taking, carrying and presenting correctly, and how a station is run during a full sitting. Banquet work is covered separately because large-format service has its own discipline — timing, coordination with the kitchen, and the ability to serve two hundred covers without the standard slipping.

Beverage service forms a substantial part of the diploma: knowledge of what is being served, correct glassware and temperature, and responsible service. Students also cover hygiene and food safety to the standard employers expect on day one, along with the basics of billing and point-of-sale operation.

Running through all of it is the part that decides who gets hired: presence. Grooming, posture, spoken English, reading a table, and staying composed when the kitchen is late and the guest is not happy. These are practised continuously rather than taught once.

Structured industry training places students in a working outlet, so the diploma finishes with genuine service experience rather than only classroom hours. It is the shortest credible route the College offers into hotel and restaurant service work.

## Who it is for

Students who want practical restaurant and banquet service skills and employment in about a year, including those who prefer active, floor-based work to desk work.

## What you study

- **Restaurant Service** — Table setting, sequence of service, order taking and station management.
- **Banquet Operations** — Large-format service, timing and coordination with the kitchen.
- **Beverage Service** — Beverage knowledge, glassware, temperature and responsible service.
- **Hygiene & Food Safety** — Handling, storage and safety standards expected from day one.
- **Billing & POS** — Point-of-sale operation, billing accuracy and settlement.
- **Industry Training** — Supervised placement in a working restaurant or banqueting operation.

## Careers this leads to

- Restaurant Steward
- Banquet Service Associate
- F&B Service Associate
- Bar Attendant
- Captain (with experience)
- Room Service Associate

## Programme highlights

- Restaurant Service
- Banquet Operations
- Beverage Service
- Placement Support

## How to apply

Enquire at https://shmedu.in/admissions or call +91 76990 01136. No entrance examination is required.