# Post Graduate Programme in F&B Service Management — School of Hospitality & Management, Durgapur

Source: https://shmedu.in/courses/post-graduate-programme-in-fb-service-management

- Programme: Post Graduate Programme in F&B Service Management
- Level: Post Graduate
- Duration: PG Programme
- Field: Hotel and hospitality management
- Fee: Quoted by the admissions team on enquiry
- Location: Rajbandh, Near Banakali Mandir, Durgapur 713212, West Bengal, India
- Mode: On campus, full time
- Eligibility: A bachelor degree in any discipline from a recognised university. No prior hospitality qualification or experience is required, and there is no entrance examination for admission to the programme.

## Overview

This Post Graduate Programme is for graduates who want to specialise in food and beverage rather than cover hospitality broadly. F&B is where a hotel earns a large share of its revenue and where service failures are most visible, so the department is managed closely and rewards people who understand both the floor and the numbers.

The programme assumes you already hold a degree and can therefore move faster. Rather than starting from what a restaurant is, it starts from how one runs: sequence of service, station planning, covers and turn times, beverage knowledge and pairing, banquet and event execution, and the standards that separate a competent outlet from a memorable one.

A substantial part of the study is commercial. Students work on menu engineering, portion and pour cost, wastage, pricing and the margin behind each item, because an F&B manager is judged on profitability as much as on guest satisfaction. Complaint handling and service recovery are treated as skills to be practised, not personality traits.

Industry internship is built into the programme, so the learning is tested against real service pressure — a full restaurant, a delayed kitchen, a difficult guest — rather than only in a classroom. Graduates typically enter at executive or trainee-manager level in hotel restaurants, banqueting operations and standalone fine dining.

## Who it is for

Graduates who want a focused route into restaurant, bar and banqueting management, including those changing field after a degree in an unrelated subject.

## What you study

- **Advanced Service Operations** — Sequence of service, station planning, covers and turn-time management.
- **Beverage Management** — Beverage knowledge, pairing, bar operations and responsible service.
- **Banquet & Event Operations** — Event planning, large-format service and coordination with kitchen and sales.
- **Cost & Revenue Control** — Menu engineering, portion and pour cost, wastage control and pricing.
- **Service Leadership** — Team briefing, standards enforcement, complaint handling and service recovery.
- **Industry Internship** — Supervised placement in a working food and beverage operation.

## Careers this leads to

- F&B Executive
- Restaurant Supervisor
- Banquet Executive
- Bar Supervisor
- Outlet Manager (Trainee)
- Service Standards Trainer

## Programme highlights

- Advanced F&B Operations
- Service Leadership
- Revenue & Cost Control
- Industry Internship

## How to apply

Enquire at https://shmedu.in/admissions or call +91 76990 01136. No entrance examination is required.