SEVA · Service Excellence through Vocational Advancement

Let a hotel pay for your hotel management diploma.

Train inside a real hotel for twelve months. Take home ₹6,000 every month. Finish with a Diploma, a certificate and a full year of experience — without your family paying tuition.

School of Hospitality & Management, Durgapur · Established 2007 · Recognised University (VTP) · NAAC A+ Accredited

Why this exists

We know why you stopped.

You finished school. You wanted to do hotel management. Then you saw the fees.

Maybe your father said “we will see next year.” Maybe you took any small job instead. Maybe you are still waiting.

Here is what nobody tells you: the hotel industry is short of people exactly like you. India needs between one lakh and one and a half lakh newly trained hospitality professionals every single year. Hotels are opening in Durgapur, Asansol, Siliguri, Bhubaneswar, Ranchi, Patna — everywhere.

The industry has the jobs. You have the willingness. Only the fee stood in between.

SEVA removes the fee.

How it works

Three steps. Thirteen months. One career.

Food production lab at SHM Durgapur
Step One · One month

Training on campus

A full month of hands-on training at our Durgapur campus, with food and accommodation included. You learn F&B service, housekeeping, front office, kitchen and stewarding basics, hygiene and food safety, grooming, spoken English, guest handling and telephone etiquette. By the end of it, you look and carry yourself like a hotel professional.

Students in a live F&B service practical at SHM Durgapur
Step Two · Twelve months

Inside a real hotel

You join a partner hotel or resort as a SEVA Hospitality Scholar — not as a visitor, not as an observer, but as a working member of the team in F&B Service, Housekeeping, Front Office or Kitchen & Stewarding. From your very first month, money reaches your hand and your course fee starts getting cleared.

Students in uniform during classroom training at SHM Durgapur
Step Three · Month twelve

You finish qualified

You sit your final trade test and receive your Diploma from the School of Hospitality & Management, a skills certificate naming the departments you served and the hotel you trained at, and twelve months of verifiable work experience. Then our placement team goes to work for you.

The money, openly

Your training pays for your diploma.

Instead of your family finding tuition before you can begin, your twelve months inside the hotel do two jobs at once — money reaches your hand every month, and your course fee is cleared as you go.

₹6,000
Comes to you, in hand — every month
Yours. For phone, travel, clothes, personal needs — and to send home.
Your course fee
Cleared month by month
Your Diploma gets paid for as you train. Your family arranges nothing.
What you pay, and how fast it comes back

There is one payment, made once, before your training month begins: ₹10,000, covering your registration, your month of training, and your food and accommodation for that month. There is nothing after it.

₹10,000
You pay this once, before training begins.
Month 1
₹6,000 reaches your hand, and your course fee starts being cleared.
Month 2
₹12,000 received in hand so far, alongside the fee being cleared.
Month 12
₹72,000 received in hand — and your course fee fully cleared.

What this means in practice: a scholar who completes all twelve months of deployment receives ₹6,000 per month in hand — ₹72,000 over the year — while the balance of the partner organisation’s training stipend clears the course fee as it is earned. The stipend is payable by the partner organisation, and duty meals, uniform and cover are provided by it under its own policies.

Read this line twice.

No education loan. No borrowing from relatives. No selling anything at home. No debt sitting on top of your first salary.

On the day you receive your Diploma, you will owe nothing to anyone. Not a bank. Not an uncle. Not a benefactor you have to keep thanking for the rest of your life. You earned it, shift by shift, with your own two hands.

Ask any hotel General Manager who came up from the bottom what that feels like. That is how a professional is made.

Where it takes you

What happens after twelve months

You will not be an untrained fresher hoping somebody gives you a chance. You will be a certified professional with a year of real hotel experience and a written performance record — more than most hospitality graduates hold on the day they pass out.

Roles you become eligible for
Food & Beverage Service Steward
Housekeeping Attendant
Front Office / Guest Service Associate
Commis / Kitchen Assistant
Stewarding Associate
What those roles typically pay

₹18,000 – ₹20,000

per month, the typical starting range for certified candidates with one year of hotel experience — along with duty meals, uniform, PF and ESI, and a share of service charge and tips where they apply. Many properties also help with staff accommodation.

Your actual salary depends on the city, the brand, the department and your own performance. We do not promise a fixed salary — nobody honestly can. What we prepare you for is being genuinely employable.

And from there

Captain → Senior Captain → Restaurant Supervisor → Assistant Manager. In housekeeping: Senior Attendant → Floor Supervisor → Executive. Add cruise lines, airlines, international hotel chains and QSR brands, and the ceiling is far higher than most people imagine — especially for somebody who started early and never stopped.

What you learn

Updated industry modules — not a syllabus from ten years ago

Most hospitality courses teach from books written before the guest ever carried a smartphone. Ours are built from what partner hotels tell us they are actually short of, and refreshed every intake.

Departmental modules
Food & Beverage Servicesequence of service, table lay-up, order taking, tray and salver handling, banquet and buffet operations, billing and POS
Housekeepingbed making to brand standard, cleaning agents and equipment, linen handling, room inspection, public area upkeep
Front Officeguest greeting, check-in and check-out, reservations, telephone handling, hotel property management systems
Kitchen & Stewardingkitchen hygiene, HACCP awareness, FSSAI basics, safe equipment handling, stores discipline
Safety & emergency responsefire safety, first aid orientation, evacuation drills
Professional conduct modules
Grooming and personal hygiene to hotel inspection standard
Spoken English and guest-facing vocabulary
Courtesy protocol, posture and body language
Telephone and message etiquette
Complaint handling and service recovery
Punctuality, teamwork, integrity and the dignity of work

Assessed, not just attended. Your daily work is logged, your supervisor scores you every month, and you sit a final trade test and viva before certification. Partner hotels may also add their own brand-standard training during your foundation month.

The scholar app

Your whole campus fits in your pocket.

Most institutes hand you a certificate at the end and forget about you in between. We built something better — an app that travels with you into the hotel and works on your growth every day of your twelve months.

Your digital logbook

Every day you record what you did and what you learned. Your supervisor signs it off from his own phone. By Month 12 you hold a day-by-day record of a full year inside a real hotel — walk into any interview with that and you are already ahead of the queue.

Your monthly scorecard

Attendance, grooming, technical skill, guest courtesy, teamwork, discipline — rated every month, and you see your own score. No guessing whether you are doing well. A number, the reasons behind it, and what to fix next month.

Help that notices before you have to say it

The system quietly reads your patterns — attendance, scores, logbook entries. If something starts slipping, your mentor is alerted weeks before it becomes a real problem, and help comes to you. You will never quietly fall behind while nobody notices.

Learning that adapts to you

Strong on service but weak on spoken English? Confident in the kitchen but nervous on the telephone? Your modules adjust to what you need, so your study time goes to your actual gaps instead of lessons you have already mastered.

Classes on your day off, from your phone

Live sessions and self-paced modules mean your academics never stop while you are working. You do not have to choose between earning and studying — the app makes both fit.

Your mentor, one tap away

A dedicated faculty mentor for every 15–20 scholars, with scheduled video and phone check-ins through the year — plus a help button that reaches the Institute directly, answered within 48 hours.

Why this matters more than it sounds

A hotel job teaches you plenty — but only if somebody is paying attention to your progress. Most young people who join the industry directly learn by accident, get corrected by shouting, and never find out what they are actually good at. The app makes your growth visible, measured and guided. That is the difference between working for a year and becoming something in a year.

While you are there

You will be looked after there.

Let us talk about the thing your mother is actually worried about. She is not worried about your syllabus. She is worried about her child going away to a hotel in another city, and whether anyone there will treat you decently. That is a fair worry, and here is our answer to it.

Your day has a limit

Your shift is capped at nine hours, and you get a full day off every week. A young person who walks into a hotel job alone often ends up working twelve-hour days because nobody is counting. Here somebody is counting — your hours are recorded, visible to us and to the hotel’s HR.

If you stay late, you are paid for it

Hotels are busy places and some evenings run long. When they do, those extra hours are calculated from your digital duty record and paid to you. Not as a favour. Not only if you remember to ask. Automatically.

You are fed, dressed and covered

Duty meals while you are on shift. Your uniform. Insurance and medical cover. You will never be put on hazardous work.

You are safe, and you have somewhere to go

Full protection against harassment of any kind applies to you, and you always have a second door — us. If anything at all is wrong, you can reach the Institute directly instead of having to raise it with the hotel.

You are a student, not a labourer

You remain an enrolled student of this institute for all twelve months, and your time at the property is assessed coursework, not a casual job. We chose that structure deliberately, and it shapes how you are treated.

Nothing is left to trust alone

All of this forms part of the formal agreement between the Institute and every partner hotel before a single student is placed there. You will see it, and so will your parents, before you decide anything.

Housekeeping training suite with hotel-standard room at SHM Durgapur
Hotel-standard training suites on campus
Front office systems training at SHM Durgapur
Front office systems training
Who can apply

We are looking for attitude, not affluence.

You can apply if you
Have passed Class 10 or Class 12
Are 18 years or older when you join the hotel
Are medically fit for hotel operations
Speak basic English, or are willing to work hard on it during your training month
Are ready to work with discipline, punctuality and genuine courtesy
You do not need
A high percentage
An English-medium background
Money in the bank
A single contact in the industry

We have taught students from West Bengal, Bihar, Jharkhand, Odisha and Assam since 2007. We know what a determined student from a modest home can become. We have watched it happen for eighteen years.

Why now

Why waiting for next year costs you more than you think

Seats are counted, not open

Each batch is built around the actual manpower plan of our partner hotels — usually ten to twenty scholars per property. When a roster is full, it is full.

Hotel HR interviews you first

Selection is joint. A seat is confirmed only after screening, interview, medical fitness and family counselling. That takes time, so early applicants hold the real advantage.

A year of waiting is a year of everything

₹72,000 you did not earn. A fee still unpaid. Twelve months of experience somebody else now has and you do not. In this industry the person who starts at eighteen is a supervisor by the time the person who started at twenty-one is still learning the tray.

The doors are open right now

Branded hotels are expanding into smaller cities faster than they can staff them. That shortage is your opportunity — and shortages do not last forever.

Asking costs you nothing. Enquiry, counselling and an eligibility check are free, with no obligation whatsoever.

Questions

Straight answers

How much money will actually reach my hand each month?

₹6,000, every month, for twelve months. On top of that, your course fee is cleared month by month while you train, so tuition never has to come from home. You and your parent or guardian see the full arrangement in writing and sign it before you join.

What exactly do I pay, and when?

One payment of ₹10,000, made once, before your training month begins. It covers your registration, your month of training, and your food and accommodation for that month. There is nothing to pay after it — not to us, and not to anyone else.

₹10,000 is a lot for my family. Is there any help?

Please talk to us before you rule it out. Come in or call, tell an admissions counsellor your situation honestly, and ask what is possible. We would far rather have that conversation than lose a student who would have done well.

How long will I work each day?

Your shift is capped at nine hours, with one full day off every week. Your hours are recorded digitally, and any hours you work beyond your shift are paid.

Is this a job or a course?

A course, with twelve months of paid, supervised work built into it. You remain an enrolled student throughout, and those twelve months are assessed as part of your qualification.

What certificate do I actually get?

A Diploma from the School of Hospitality & Management, plus a skills certificate recording the departments you served, the competencies you attained and the hotel where you trained. Your training follows updated industry modules built with partner-hotel input and refreshed every intake.

Which hotel will I go to?

You are placed with one of our partner hotels or resorts, matched to your department and your assessment during the training month. Your specific property is confirmed to you in writing before you join — you will know exactly where you are going and for how long.

Do I need a smartphone?

Yes. The scholar app is how you log your work, attend classes, see your scores and reach your mentor. Any basic Android phone with an internet connection will do. If this is a difficulty, tell us — we will help you work it out.

Will I definitely get a job at ₹18,000–20,000?

That is the typical entry range for certified candidates with a year of hotel experience, and it is what we prepare you for. We provide active placement support and your hotel gets first option to hire you — but we do not issue written salary or job guarantees, and we would advise you to be careful of any institute that does.

What if something goes wrong at the hotel?

One tap on the scholar app reaches your faculty mentor and the Institute, answered within 48 hours. You also have a direct phone line to us at any time. You are never alone at that property.

Can I continue studying afterwards?

Yes. Many scholars go on to our Bachelor Degree or Post Graduate programmes while working. Your SEVA year counts.

My parents are worried. Can they meet you?

Please bring them. We hold structured family counselling for every candidate before admission — we insist on it. Visit the campus, see the labs, meet current students, ask us anything. Come without an appointment if you like.

For parents

To the parents reading this

We know what you are weighing. You have limited money and one child’s future in your hands, and you have probably heard of families who paid a large fee and got nothing back. So let us be direct with you.

SHM Durgapur campus courtyard
Our campus at Rajbandh, Durgapur — come and see it for yourself.

You will not be asked for tuition

₹6,000 reaches your child in hand every month — money he or she can send home — and the course fee is cleared month by month as the Diploma is earned. Beyond the single ₹10,000 payment before the training month, there is nothing for you to arrange, borrow or repay. Ever.

You will be able to see how your child is doing

This is not a place where you send your child and hope. Attendance, monthly scores, progress — all of it is recorded, and our mentor will speak with you through the year.

Your child will be looked after

A nine-hour limit on the working day and a weekly off. Duty meals, uniform and insurance. Paid extra hours if an evening runs long. A named teacher from this institute responsible for your child personally, reachable by phone. And full protection against harassment, with us as an independent channel if your child ever needs one.

Come and see us

Rajbandh, Near Banakali Mandir, Durgapur – 713212. Call +91 76990 01136. We have been teaching students from families like yours since 2007, and our reputation is the only thing we actually own.

One month of training. One year of earning. One career that changes everything.

You have already waited long enough. The fee was never the real obstacle — not knowing there was another way was. Now you know.

Enquiry and counselling are free, with no obligation. We will not pass your number to anyone else.

The labs scholars train in

Food production, food & beverage service, front office and housekeeping — on the Durgapur campus, before the hotel placement begins.

See the full gallery
Dummy Room — School of Hospitality & Management, Durgapur
Dummy Room
F&B Live Practical — School of Hospitality & Management, Durgapur
F&B Live Practical
Food & Beverage Lab — School of Hospitality & Management, Durgapur
Food & Beverage Lab
Food Production Lab — School of Hospitality & Management, Durgapur
Food Production Lab

The SEVA Hospitality Scholar Programme is a curriculum-integrated training programme of the School of Hospitality & Management, Durgapur, delivered with partner hospitality organisations.

Scholars participate as enrolled student trainees, not as employees of the partner organisation. From the monthly training stipend payable by the partner organisation, ₹6,000 is paid to the scholar each month and the balance is applied towards the scholar’s course fee, under a written consent letter signed by the scholar and counter-signed by a parent or guardian before deployment. Working hours are capped at nine hours per shift with one weekly off, and hours worked beyond the rostered shift are paid at the rate agreed between the Institute and the partner organisation. The one-time payment of ₹10,000 covers registration and the foundation training month including food and accommodation, and is payable before the training month begins.

Salary figures for post-programme employment are indicative of typical market ranges and vary by city, brand, role and individual performance. The College provides assured placement, industrial training and a training stipend to scholars on this programme; the specific terms, including the placement and stipend applicable to you, are confirmed in writing in your admission offer letter. Batch size, deployment location and batch dates are confirmed in writing in the admission offer letter. This programme is separate from, and not combinable with, the College’s Corporate Scholarship fee concession unless expressly stated in your admission offer letter. Nothing on this page affects your rights under the Consumer Protection Act, 2019.

No agent, consultant or third party is authorised to promise, sell or negotiate admission to this programme or to collect fees on our behalf. Pay only into the College’s official bank account, or at the campus against an official receipt — never into a personal account.